Shipping and Delivery Policy

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms.  Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. All customers will be provided with tracking information on the day of dispatch. Please follow your parcels journey via the courier website. 

What are my shipping and delivery options?

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information. 

All times and dates given for delivery of the products are given in good faith but are estimates only. 

For calculated shipping rates, shipping charges for your order will be calculated and displayed at checkout.

Cutoff times

Our cutoff time for orders to be processed the same day is 2pm (GMT), any orders placed after this time will be processed the next working day.  

International Shipping

We offer worldwide shipping. Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes. 

Are there any other shipping restrictions?

Orders cannot be shipped to P.O boxes 

Not all shipping methods are available for certain items 

Orders only ship on business days which are Monday- Friday 

To ensure same day / next day delivery, orders must be placed by 2pm BST

Shipments to APO/FPO addresses require additional processing time after delivery to the military post office. 

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date of delivery. For EU and UK consumers: this does not affect your statutory rights. 

Questions about returns?

If you have any questions about returns, please review our return policy. 

How can you contact us about this policy?

If you have any further questions or comments, you may contact us by emailing: support@footballher.co.uk